Last updated: February 2026
 

Introduction
 

Welcome to Chapters. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website or enquire about our services.

This policy applies to all visitors and users of our website.
 

Who We Are
 

Chapters is an event planning business providing curated and bespoke event experiences.

If you have any questions about this privacy policy or how your data is handled, please contact us at:

Email: donjeta@chapters.events
Website: https://www.chapters.events
 

Information We Collect
 

We may collect the following types of personal information:
 

Information you provide directly:
 

• Name

• Email address

• Phone number

• Event details or enquiry information

• Any information you include when contacting us through our website
   

Automatically collected information
 

When you visit our website we may automatically collect certain information such as:
 

• IP address

• Browser type

• Device information

• Pages visited on our website

• Date and time of visits
   

This helps us improve website performance and user experience.
 

How We Use Your Information
 

We use your personal information to:
 

• Respond to enquiries about event planning services

• Communicate with you about your event or booking

• Provide our services and manage client relationships

• Improve our website and services

• Send relevant updates or information you have requested
   

We only collect and use personal data where there is a lawful basis to do so.
 

Sharing Your Information
 

We do not sell or rent your personal data.
 

We may share your information with trusted third parties when necessary to deliver our services, such as:

• Event suppliers or venues

• Website hosting providers

• Analytics or website tools
   

These providers only receive the information necessary to perform their services.
 

Data Storage and Security
 

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Personal information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.
 

Cookies
 

Our website may use cookies or similar technologies to enhance user experience and analyse website traffic.

Cookies help us understand how visitors interact with our site and allow us to improve functionality.

You can adjust your browser settings to refuse cookies if you prefer.
 

Your Rights
 

Under applicable data protection laws, you may have the right to:
 

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to certain types of data processing
   

To exercise any of these rights, please contact us at donjeta@chapters.events.
 

Third-Party Links
 

Our website may contain links to external websites or platforms. We are not responsible for the privacy practices of those websites.
 

Changes to This Policy
 

We may update this privacy policy from time to time. Updates will be posted on this page with a revised "last updated" date.

Contact
 

If you have any questions about this privacy policy or how your data is handled, please contact:

Email: donjeta@chapters.events
Website: https://www.chapters.events